FAQ — Frequency Asked Questions

What is the European Coatings Price Ticker?

The EC Price Ticker keeps track of coatings raw material prices and provides transparency in a non-transparent market. You have a 24/7 online access to continuously updated raw material prices and every month you get an e-mail alert including the latest prices.

Can I choose which raw material prices I want listed in the email?

Yes, just click on either or both icons next to the raw material names in the EC Price Ticker database – and create your own, individualized version of the EC Price Ticker!

Can I define a specific period of time for display of the curve chart with the price information of selected raw materials?

Yes, just select the beginning and the end of the required time period above the curve chart and click on "Set Period".

Can I download the price information?

Yes, you can define a specific period of time for display of the curve chart with the price information of selected raw materials and download its data as an CSV file.

How much historical data are provided?

Data are provides since January 2019.

All prices are in Euros. Are there other currencies available?

No, not right now.

Which Incoterms do the prices refer to?

That varies according to the informant.

Which countries and regions do the prices refer to?

Prices refer to the European Economic Area.

Where does the EC Price Ticker get its information from?

The information is regularly updated by verified industry insiders.

Can I try it for free?

Yes, you can register for a free trial access. There is no time limit, however, the temporary access only offers information and  e-mail alerts for 3 random raw materials.

How can I register for the EC Price Ticker?

Simply register online and choose between free trial access or full subscription. If you already have a trial access, you can simply upgrade it. Please fill out all mandatory fields in the registration form and click on the link in the confirmation mail you receive from us afterwards. After this confirmation, you can log in to the online portal.

We need more than one access for our company – do corporate subscriptions exist?

No, unfortunately we only offer single subscriptions.

Which technical requirements are necessary?

An internet connection is necessary. To access the EC Price Ticker database, we recommend the use of Chrome or Firefox in the latest versions or Internet Explorer version 11 or higher. The website is fully responsive, so you can use it on your smartphone via your mobile browser (e.g. Chrome, Safari) as well.

Is it possible to use the EC Price Ticker on my smartphone?

The EC Price Ticker can be used on a smartphone via its mobile browser.

I forgot my password. What can I do?

You find the „Forgot password“-Link in the login form. After entering your e-mail address, we will send you an e-mail and you can set a new password.

I forgot my e-mail address. What can I do?

Please contact our support via the contact form or by sending an e-mail to subscriptions@vincentz.net if you have forgotten your e-mail address.

Can I change my personal data somehow?

Yes, you can change your personal data at any time by using the contact form or by sending us an e-mail to subscriptions@vincentz.net. Just let us know what to change and we will do it for you. You can reset your password by using the "Forgot password"-function and choose a new one. You find it in the login form.

How much does it cost?

A single access of the European Coatings Price Ticker costs 627 Euro incl. VAT per year.

For which period does my subscription apply and which termination period applies?

A subscription is valid for one full year. It is automatically renewed for another year unless the written notice of termination has been given up to 3 months before the end of the contract or you have terminated the subscription via the "Cancellation" box by the same deadline.

Which payment options do exist?

You can pay for your subscription by credit card. Billing takes place one year in advance. In the following year you will automatically receive an invoice.

How can I delete my profile?

What? Why that? Nobody wants to delete his account. If you would like to delete your trial access, please use the contact form or send an e-mail to subscriptions@vincentz.net.

What if I have had a subscription of the "FARBE UND LACK // ROHSTOFFREPORT" and now I am not satisfied with the EC Price Ticker?

For previous subscribers to the FARBE UND LACK // ROHSTOFFREPORT a special right of termination applies until 31 December 2019. It allows the premature termination of the subscription at the end of each month. Please send us an email to subscriptions@vincentz.net, referencing the special right of termination

The FAQs couldn't answer your specific question?

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